Module 2

‘Who do you think you are’?! The tyranny of ‘not good enough’

It’s that voice again. That inner critic, that gremlin, that chimp, that negative inner dialogue. Whatever you call it, this thing, more than anything else, is killing your confidence. So that’s why we tackle it early in the programme.

Here you’ll get to know that inner critic intimately - when it appears, why it appears and when it disappears. You’ll start to recognise your patterns, your triggers, your habits, your ‘scripts’ and, more importantly, you’ll get to change them when they’re destroying your confidence.. Because, like a relationship that has run its course, you no longer need that critic in your life (if, indeed you ever did!).

Module Highlights:

• Get up close and personal with your inner critic -  know what it looks like, sounds like, feels like.  When it appears.  And when it hides away. And why it exists in the first place.
• Slaughter those sacred cows -  how early beliefs and messages shape your thinking, beliefs and confidence.
• Bring on your superhero.  How Boadicea, Joan Collins and Superwoman (other superheroes are available)  help to silence the inner critic. 
• Get to grips with ‘people pleasing’ and perfectionism.
• Silence your Impostor - that voice that says  ‘one day I’m going to be found out’.  Feeling like a fraud?  Here’s what you can do about it. 

Module 3

Leadership ‘Presence’ - The ‘secret sauce’ that makes the biggest difference

Successful leaders build relationships. They know where they can find their most important contribution. They embody authority (without being authoritarian) and the ability to connect with, listen to and inspire others. Presence is a potent combination of gravitas (how you act) confidence, poise, passion and authenticity. It’s the very opposite of the ‘I’ll speak, you listen’ command and control leadership of the past and it’s never loud or ‘all about me’ show off-iness..

True presence inspires trust. We know when we are in the presence of someone with presence! And the beauty is we can ALL develop our own presence. It’s not about putting on an act, a mask or being someone we’re not. I’ll show you how.

Module Highlights:

• Mind the gap. We’ll focus on where you have presence already and where you might be hiding your gifts and talents.
• Work the presence gap’ - Whether you need more purpose or passion, more people focus and connection, more clarity of language, more (or less) authority or credibility, more poise and better posture - we’ll get you there without changing who you are.
• Keep calm and carry on. Strategies for  grounding yourself and remaining calm when those nerves hit.

Module 4

‘Words create worlds’.  Confident Communication - The language of connection, impact and influence

Ever struggled to find the right words? Frustrated that despite your best efforts the team is not quite as motivated as you would like them to be? Wondering why your messages are lost in translation? Got a hunch that people are not being entirely open and honest? Curious about how to build a positive culture?

Wish you could say less and be more concise? Or speak up instead of staying quiet? Or maybe you pride yourself on ‘saying it as it is’ but you’re seen as blunt, abrupt and rude? You’re not alone. In essence you need to learn a new language! The language that leaves no room for ambiguity; the language that encourages open-ness and honesty. The language that gets things done. You’ll learn it here.

Module Highlights:

• An introduction to Conversational Intelligence and The Conversational Essentials.

• The neuroscience of language -  how do you want people to feel and what do you want them to do?  These questions are key.

• Influence with integrity -  one size doesn’t fit all.  How to make your message compelling and honest.

• Build trust with and in your team.  Actions speak louder than words but words help you make a great start.

• Listening - your superpower. Learn to listen well (so much more than ‘active listening’) and you’re more than half way to inspiring leadership. Our most potent communication skill. 

• 10 minute conversations that get results - coaching your team members doesn’t have to take forever.  Empower your team with this laser-coaching approach to leadership.
• Motivate and delegate - how to do both with clarity, efficiency and speed! 

Module 5

The tough stuff - have  the difficult’ conversations you don’t really want to have with confidence, courage and conviction

Someone wise once said that ‘hope is not a strategy’ and yet that is often the strategy we adopt when there’s something ‘difficult’ that needs saying, some conflict in the team or a big elephant in the room….. We hope it will just go away! Invariably it doesn’t - and it often gets worse.  In this module we look at how you can approach those challenging situations and find ways to resolve and solve.

Module Highlights:

• Fight, flight, freeze and appease - why you avoid conflict (the science bit) and what to do instead.

• 5 step conversation framework -  purpose, preparation, perspective, practise and  plan.  Everything you need is here.

• Avoid the ‘he said, she said’ conversations. (How to stop being ‘Mum’ or ‘Dad’)

• Put yourself in their shoes - empathy, curiosity and listening.  This leadership (and human!) skill is key and yet not always easy.  When there are ‘multiple truths’ at play, how do you recognise them and find a way forward?
• Manage the emotions in the room - yours and theirs!
• Agree a way forward - set out clear, unambiguous ‘next steps’. 
• Dealing with ‘personality clashes,’ and difficult team dynamics. The approaches to take and the approaches to avoid.

Module 6

Congratulations!!

It’s so easy to keep going without stopping to reflect, review and celebrate.  It’s also easy to gloss over the good stuff and focus on the things that didn’t go so well (one of the worst things leaders can do).

Module Highlights:

• Powerful ways to celebrate that have meaning - a  ‘thank you’ email simply isn’t enough.

• Celebrate your own success and recognise how far you have come (no humble-bragging allowed).

• Make a bigger difference - how  can you positively impact more people with your new found skills and knowledge?  YOU can change people’s worlds for the better. This is the greatest gift of all - contribution.